Cancellations
By customer - Any cancellations intended by the customer has to be made before the order if confirmed. Once the order is confirmed, cancellation requests cannot be honoured and refund will not be granted.
**We reserve the right to cancel any orders if we suspect any fraudulent transaction by the customer or if we find any breach in the terms and conditions of use by the customer of this website.
By Fresh Hook – Fresh Hook is entitled to cancel any orders at any time without having to reason the same. Fresh Hook will definitely try to honour the order as much as possible unless for reasons beyond our control. In such cases, Fresh Hook will intimate the customer about the cancellation and will refund the amount paid if any.
Returns and Refunds
Products once sold are non-returnable.
Defects if found in any of our products have to be intimated to us within 30 mins of receipt of the product. Fresh Hook would then refund the amount paid if any. Fresh Hook will also not be responsible for any damages with regards to this which is beyond the control of the company.
Payment Options
Online Payment options
Cash on Delivery
Card on Delivery
Delivery Charges
There are no delivery charges applicable while purchasing from Fresh Hook on orders orders from
₹ 300.
